Privacy Policy

Effective date: October 6, 2026

DonCam American Inc, operating as Discount Plumbing Heating & Air (“we”), provides this policy for discountplumbing24hr.com, start.discountplumbing24hr.com, and related forms and communications.

Information and use. We collect names, phone numbers, email and service addresses, request details, scheduling preferences and messages you provide, including through advertising forms. We use this information to respond, arrange and perform services, maintain customer records, protect our business and send marketing with required consent. Providing a phone number or choosing phone contact is not SMS marketing consent.

Website data. Cookies and similar tools may collect IP addresses, device and browser details, page views and referral information. You can manage cookies in your browser.

Sharing. We use service providers to process information for hosting, forms, customer records, communications and service support. We may disclose information as required by law or to protect rights or safety.

Mobile information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Retention. We keep inquiry and customer information for the time reasonably needed to respond, provide services, support warranties, resolve disputes and meet legal obligations. We keep text-message consent and opt-out records as needed to document permission and honor communication choices.

Your choices. Contact us to request access, correction or deletion of your information; we respond as required by applicable law. Use the unsubscribe link in marketing emails. Reply STOP to a text or contact us to withdraw SMS consent; this may stop all text categories. See our Website Terms & Conditions for SMS details.

Other details. Linked sites have their own policies. Our sites are intended for adults. No online transmission or storage is completely secure. We will post policy changes here with a revised effective date.

Contact. [email protected] | (866) 254-9020

787 Cottage Ave, Manteca, CA 95336